Terms & Conditions


Pricing & descriptions

The price seen on this web site are current and correct. When prices are amended it is done straight away on this web site. Prices do not include postage. When ordering on the web site and you “add to basket” and enter your country in your address the postage automatically shown. When you confirm your order that is the price you will pay in Euro €. When ordering by other than the web site the prices may change because we reserve the right to change prices without notice.


We have tried to ensure that the descriptions on this web site are correct and complete. However, should any customer think that there is any misrepresentation whatsoever, will they please advise us so that the matter can be considered and if necessary amended on the web site.


Payment

Payment may be made by direct bank transfer to the following account:

Ibannummer:     BE39320007095319

Bic code:         BBRUBEBB 


Delivery

We try to dispatch all items in stock to the customer within 3 days. Items not in stock will take longer and will be sent separately and indicated on the invoice. In placing your order with us you agree that the period for delivery could exceed 30 days. You may contact us any time regarding delivery and we will advise our best estimated delivery date for the outstanding items on your order. However, we will not be liable  for loss or damage through any delay in delivery.


Cancellations

This paragraph applies to goods that have not been used and ordered by a private customer other than a business. Under the Consumer Protection you have a statutory right to cancel your order, apart from non stock items, ordered specially for you, personalized for you, made to measure for you. Under the Regulations you may cancel your order up to seven working days after the day which you receive the goods. You must advise us of the cancellation by letter or e-mail giving your name and address, account number and order reference number, You will then receive a refund (without our shipping cost) within 30 days. We ask that the goods are returned to us within 7 days of receipt, the packaging may not be opened and the good should not be used and must be in resalable condition. In the event of the goods being receive in damaged conditions this must be reported to us within 7 workings days of you receiving the goods. All retuned good must be accompanied by a copy of the sales invoice. We do not refund your cost of returning the goods to us unless the are incorrect or faulty.


Returns/Exchange Policy

This paragraph applies to goods that have been used. All our products are fully guaranteed* for 12 months from the date of purchase. If any of our products develop a fault as a consequence of faulty workmanship or faulty materials within 12 months from the date of purchase, they may be returned to us with the original invoice and a covering letter explaining the problem. On receipt of the returned goods, we will, at our discretion, replace or repair the item/s and return it/them to you. We do not refund your cost of returning the goods to us.


*Exclusions

Manufacturers may also limit guarantees when components are installed for competition use or wrongly installed.


Imagery

All images are subject to copyright and used with kind permission of the photographer or supplier.

Anybody wishing to use a image from this website must apply in writing to:

Tripmaster.be – Rijkmakerlaan 5 – 2910 Essen Belgium